all appliances broken since move in + thin walls
January 20, 2025 - Reseña de Apartments.com
**5am wake up call happening daily because the walls are so thin I can hear a small dog barking even while wearing ear plugs**
Initial problems in first week upon moving in:
Dishwasher did not work and needed to be replaced
The washing machine left detergent stains on all my clothing and linens of mine and my fiancé
Dryer was not cleaned and full of last tenants hair and dust
The replacement dryer doesn’t dry the clothes fully
The bath didn’t work and needed repair
Mailbox key didn’t work and ...
needed to be replaced
During the turnover process several areas in home were untouched and full of dust
Fridge leaks puddles of water every few days
AC was not reset so it was running of the previous tenants schedule waking me up early every day
It’s disappointed several of these issues have continued to be neglected and have continued to cause me my time and energy since November.
in addition to having all these issues in my unit and the dog next door it’s always something here: elevators broken every week, water shutdowns for multiple days, the hallways have the ac on blast and super cold, dirty water coming out of faucets, areas smell like dog pee. I’ve had delivery employees lost for 20+ minutes in the building multiple times. And my question about replacing air filters due to the fire has been ignored. The combination of all these factors have lead me to a feeling of tired of this building.
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Property Manager Responded
July 15, 2025
We appreciate your feedback in helping us pinpoint areas where we could serve you better. Our goal is always homes that are fully primed for new residents, and we regret that the appliances and upkeep didn't meet your expectations. Please reach out to 1600vine@legacypartners.com for us to address these, the overall maintenance of your home and our common areas, and ways you'd like to see us support you better. Thank you for the opportunity to turn your experience around.
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