experience with Carlos A Wood 9/27/18 I let him know I am looking for something with a city View. He notifies me there's a loft coming available soon 10/15/18 and that I should fill out the application soon as I can because there's other people looking at the same unit. called back on 9/29/18 n spoke with Amanda, she then let's me know that the unit is no longer available. Monday 10/1/18 I asked again to make sure that the unit was still not available n Carlos once again lets me know that in Fact
...it is available. Carlos send me an application to fill out, says it's for a different unit but will switch it out because there was something wrong with their system. I fill it out and Carlos called me on 10/4/18 and let's me know that the unit is no longer available and will not be because they are selling the units. After going back and forth, evidently there was a miscommunication problem within each other because they kept giving me wrong information. I still wanted to give them a chance and got offered another unit in which Carlos says will have a "good view" without a verbal affirmation that the unit would be $300 more. Carlos went ahead and sent me the application and that's when I come to find out that I would have to pay more. Still so confused I call him , very upset but respectfully I ask why he had me fill out an application to a unit that was not available from the beginning, because Amanda had told me so. I believed his word so I did fill out the application, he was not aware Amanda had notified me about the unit no longer being available and he still said the unit was available. He tells me that the unit was not available because he had assigned it to me, but I had not started my application and I know that it is not possible to assign me to a unit I have not even applied for at the moment. He lied to me, which no one in business dealing with people should do. The whole mix up was very irritating and not necessary gave me wrong information and then wanting me to pay more for a unit is just bad business. Carlos tries to explain his reasoning to why he said what he said, at this point I want to speak to Jeffrey the Manager and let Carlos know I have already left a message for him to get back to me. Carlos rudely says "I don't know when he will return your call" I felt that he was rude and he could've said something else. It was very unprofessional. At this point I just need to get my application fee back and not deal with them at all.
Max of 2. We welcome 2 pets per apartment home. There is a $500.00 pet fee (non-refundable) for the first pet and $250 for the second.