Pros - proximity to Greenway and 400
Cons - poor communications, false promises to sign you up for lease, disrespect tenants, poor finish work/maintenance, management very proud/not-to-be-bothered for existing tenants
Under new management (and new name "2200 Big Creek"), but same staff so the problems persist. They just renovated the exteriors, so it looks good, but the interiors are dated and the finish work is lacking. Compared to similarly sized properties in the area, they offer less for the
...same amount. Management will be difficult if they don't feel like helping, but when you go in to lease for the 1st time, they'll be the most helpful/delightful! They evicted people in the apartments that they felt like renovating, with only 30 day notices. They'll let you know something's happening either the day of, or the day after. Received several notices to renew lease several weeks after the date they had printed on their letter, as well as several days after the renewal fines kicked in.
They have a lot of construction planned, they advertise that they'll work with you and accommodate you, but yet to see that happen. They stage construction so it's convenient for them, and don't care for you. Have a young child trying to sleep? Don't worry, they'll set-up their table saw right outside your window. Call and ask them to move? No problem! Let's move closer and start that generator too! It was laughable how idiotic it was.
Called maintenance a few times, answer was, "oh, you're moving out in a few months anyway, so why bother now?". Called to request repairs at other times and was told they didn't think the problem existed. The Mars guys who show up are terrible, both in terms of how they drive and behave around the place, and also in terms of workmanship. Took 4 tries to tack down the carpet...They'll enter your apartment without any notice (only way we found out was through security cams and the wet paint stains)
They make up rules and print them out and stick it in your door, along with new fines you never saw in your lease agreement. The dumpster always backs up, and they'll fine you if you leave your trash when it's backed up.
Promised 48hr maintenance response...took 6 months after moving in first response, 8 weeks the second time...With two of us at home, if they communicate with one, they'll lie about the conversation with the other (who would even think to do that?! we live in the same place, you don't think we talk to each other?!)
Max of 2.