301 North Charles Apartamentos

looking elsewhere.

restaurants and highways, however, don't be fooled. It is a mirage to the reality of what you'll truly experience as a residence. It is not the building that is the issue. The issue is the people that you pay to make your stay a pleasant one. One thing this property management company hasn't discovered yet, is that every person they lease to is their client. Each tenant in their buildings provide the food and shelter that nourishes and covers the heads of their own family members. Knowing that, you would think in return, because we all took care of them, that they would be certain to take care of us, but that is not the case. I have lived quite literally lived all over the world and have not ever experienced the disrespect, laziness, and lack of care of any property management company like I experienced while living at this PMC Property Group managed property. I could write a long exhaustive message describing every bad experience I've had with them, however, I'll simply say again, please don't rent from any PMC Property Group managed apartment. No matter how interesting the building, location etc, you'll be doing yourself more harm than good

wander around. I have actually been told by a woman working the front desk to "give the delivery person the code to get in from now on," because she didn't like having to get up and let them in. We were told that the air vents are changed regularly, but unfortunately, I'm unable to post the picture that I have of what my roommate and I were breathing in for two years on this site. Fortunately, I didn't really have to deal with PMC until my packages started being stolen from the "mailroom" within the past 6 months. It's a shared package room and everyone and their mother has the access code. Almost every package's seal is ripped into and the boxes are open. I contacted management multiple times and was told that they would "try to look into it." Obviously, I didn't hear back. This is very much their mantra: "I'll look into it and ignore every follow-up email I receive."

the issue despite numerous documented work orders. There is a community of PMC residents across PMC buildings in Baltimore that have discussed frustrations about management refusing to take action on serious issues, to include much more serious water damage and other issues. Packages are stolen here so often, despite the package room, that I have had to start sending my deliveries to my workplace. This building is absolutely gorgeous and it is tragic that it has fallen under such negligent management.

all this? Because my water and sewer bill was over 40 and the HVAC electric was over 80. I still receive a bill from BGE, and it was just under 55 dollars. Either they are billing me for the usage of others, there are leaks, or someone is using my water. This is absurd. There is no parking. You have to pay 90-204 a month to a private garage if you have a car. Have fun walking back and forth in the rain and snow. Sometimes your packages will end up in the package room, sometimes they will end up wherever the Amazon delivery person feels like putting them. Management is lacking. Basically they refuse to even speak to tenants. You will never get to speak to or see a live person that is not a maintenance person or the leasing agent. Maintenance staff are nice. So is the leasing agent. The leasing agent is how they get you. The lease includes some strange practices. You have to give a 90 day notice to move out, for example. Don't be fooled by the amenities. The leasing agent will hesitate to show you the rooftop deck because you have to climb three flights of stairs to access it. There is no elevator access to the deck. And the gym is a creepy, basement gym with two tvs that run constantly on one channel: Fox News. Don't. Do. It. Just don't. Look elsewhere. I know the location is nice, but you will regret it if you choose to move here.

you like the area and want to live downtown, this is probably one of the best places you could pick!

lighting. Unlike every apartment building I've been in prior, there is zero noise issues between units. The unit layouts are smart, with great kitchen space. The amenities are nice - an inside half-court for basketball, a modest gym (some machines, free weights, and cardio machines), same-floor trash drop-off, a community entertainment area with pool and ping-pong, and a nice rooftop view/access with patio furniture. There's Penn Station a few blocks up, the light rail is an easy walk, plenty of food around the area, and what's great is that the location is getting even better. The grocery store across the street is re-opening and Under Armor is opening a huge full-bore 40,000 sq. ft. gym just a couple of blocks away. I look forward to being here for the foreseeable future!

helpful when you can get a hold of them but that can be difficult. They recently added security guards and cameras

back door propped open. The maintenance people, while they seem nice people, have doing things like turning off our AC when we leave on vacation (without our permission) during one of the hottest weeks of the summer, while leaving water remaining from a flood all over the floor so we come back to a room that feels like a sauna (not to mention that specific incident was directly attributed by our vet to have caused an eye infection in one of our pets due to the extremely high humidity of the room). The washer/dryer are also stuffed in a walk-in closet up on the bedroom loft, so when they are running the bedroom is too hot to be in and the closet gets a terrible musty odor. I have lived in several apartments now and have never had a bad experience. This place is just a nightmare. I am simply counting the months until our lease is over and we can get out of here. I could not recommend this place to ANYONE. There are plenty of other apartments in the area run by reputable management companies that allow pets, which are far superior and comparable in price.