The location is great, facilities/maintenance people are friendly, but resident services ("community managers") are horrible, you will never get a response unless they are trying to get you to renew your lease. Their doors are always closed, if you try to call the office during business hours - no one will pick up, if you leave a message - no one will call you back, if you try to email them - days on end with no response (they don't even meet their 48-hour response window they communicate), or if
...you text them - they will ghost you.
For Building 2 (oh yeah, when you sign a lease, you don't know what building you're going to get into - and they are pretty different and the street address differs - they don't tell you that btw), the elevators are always down, there are three at in the year that I lived there, there was maybe 2-weeks when all three were up. There were several months when two were down, including the one in the main lobby (that is used by guests, so you can't buzz anyone up to your unit).
Additionally the front-door is broken, like someone tried to break-in and no one bothered to repair it, some of the "secure" doors are broken (aka does not need a fob to get in, and someone always leaves them propped open).
Also, if you end up in Building 2 (off Fiji), the packages are in Building 1, so it's quite the walk. The packages themselves, are in a giant room for the residents of both buildings with minimal security, so your stuff will get lost, stolen, or my favorite - people who get meal services who don't picked them up, the food goes bad and starts leaking all over the place.
Finally, the worst part - hot water. There is only one hot water heater for the building, so if you try to take a shower in the afternoon, like 3pm, it will take over 20-minutes to get hot water. This doesn't include the fact that in 1-year there, the water was out several times for a whole day -- which isn't so bad until you remember that you need water to flush the toilet.
Pets must be spayed/neutered.