UDR does not care about your well-being unless it will impact their own bottom line. This year rent went up 24% to renew (a total increase of 50% since we moved in 3 years ago). They refuse to work with us on a middle ground, and if the rent goes up like this again we won't be able to afford it.
What does that rent increase get you in amenities? It gets you washers and dryers that will eat your money, assuming you can find a working card refill machine anywhere on the property. It gets you a
...closed gym, an unusable dirty dog park, and an unsecured package delivery room that is constantly being stolen from and vandalized. Complaints about these things fall on deaf ears. Even though UDR has offered these as amenities and contracts with the companies that install these amenities, they take no responsibility for the maintenance or repair. If something goes wrong, it's up to you to contact the company, even though I pay rent so that the property handles things like this.
Over by our building, the police have to come out often, we've had dumpster fires, huge piles of people's personal property left outside for days at a time during evictions, screaming from domestic fights, sewage backed up and left uncleaned, cigarette butts thrown everywhere, dog poop left unpicked up, and our window got broken. We've had our cars broken into and the catalytic converter stolen. And if you really look around, you can see the walkways on the upper floors listing and support beams shifting.
Inside our apartment, half of the walls are painted with a completely unwashable paint, so they look disgusting. The outlets are all so loose that you're lucky if things stay plugged in all the way, which creates a fire hazard. None of the outlets near water have GFCI, and it's not on any of the breakers either, so I'm not even sure if this place is code compliant. All outlets along the counters by the sink and the garbage disposal have been out for over a week now, and I'm fairly certain it's because of the lack of GFCI. The carpets are fraying at the corners and easily expose the carpet tacks, the drywall is so soft that even a picture frame won't hang without being heavily reinforced, the underside of the counters is swollen/rotten/chipping off, the paint they resurfaced the bathtub with is peeling off and stained, the water gets randomly shut off multiple times a month for repairs, we just had a full week with no hot water, and occasionally the water comes out smelling like rotten eggs.
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