I’ve lived here for over 3 years. When I first moved here, I was happy and excited. However, that slowly changed due to the constant decline in hospitality from management and the lack of maintenance throughout the entire community.
I’ve worked in residential complexes like this before, and what’s happening here is truly saddening. The landscaping is far from maintained. About 60% of the community is covered in grass and weeds measuring nearly 2 feet tall, while the other 40% is bare dirt, sand,
...or rock.
Residents are charged for “valet trash,” yet the garbage compactor is almost always full to the point that trash piles up outside the door. The pile is often around 6 feet wide and 7 feet tall. This is an almost daily occurrence.
The water usage is metered by building instead of by individual unit. So, if there are 8 units in a building, every resident pays the same amount regardless of occupancy or usage. I genuinely do not understand how that could be considered fair or even legal.
The sidewalks and walkways throughout the property are severely damaged due to lack of maintenance and tree root damage beneath the concrete.
The gym — which is advertised as an amenity — is practically non-existent. There is only one functioning machine, while the others have been broken for an extended period of time, some with shattered screens still left sitting inside the facility.
When the mailboxes had to be replaced because USPS refused to deliver mail due to them not meeting legal standards (some mailbox doors were literally falling off their hinges), it took management roughly 3–4 months to resolve the issue. During that time, residents were told they had to pick up their mail at the post office, with no compensation or accommodation for the inconvenience.
It’s also a common practice here for maintenance to use parts taken from vacant apartments to repair occupied units and appliances. On top of that, work orders are marked as “completed” even when used parts are installed instead of proper replacements.
There have also been multiple occasions where contractors or vendors entered the community to perform work without providing the legally required 24-hour notice.
This community needs a thorough inspection, as well as major changes in the people responsible for maintaining and managing it — especially if ownership wants to avoid unnecessary litigation in the future.
Cat.