This property does not have 4 stars
December 29, 2024 - Reseña de Apartments.com
Although I like the interior look of my unit, security is terrible. Security companies constanty turn over, they're obnoxious, rarely at the desk, helpful or even cordial. I discovered a homeless individual living in the unit right next to mine, who after being discovered stated that he had been living there for four months. My question is, how did this person come in and out of this supposedly secure building for four months. There is no real security here. I have been here for a year and ...
all three elevators have never been operable at the same time. Some of my windows do not open and close. I have spoken to office staff yet they have not been fixed.
The nightclub Lost But Found on Main Street blasts music on Thurs, Fri, and Sat until 2am. You will be absolutely miserable in your unit during this time. I have reported repeatedly and nothing has been done. Police have been called but never respond. Most concerning is my utility bill. They have a system where they split the bill among all residents. Mine was ridiculously high. Management admitted that I was being charged double or triple and that it was an issue that affected some new residents. I was assured that they were auditing my account and would provide me with a credit. I was also encouraged to pay my rent by check or money order in the interim and pay a little more to satisfy the utilities until they solved the issue. We are a year in and I have a $4000 plus balance on my account although I have never paid my rent late, and no-one is addressing the issue. This building is not focused on the tenant after they move you in. Most downtown buildings put up christmas trees or some sort of decoration, this one did nothing, despite resident requests. It seems trivial until when you put it in perspective you begin to realize that it is another indication that they do not value their customers.
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