The apartments and grounds are nice but the management is negligent if you have an issue. You can not reach anyone via phone and the only way to get their attention to address an unhealthy living situation is by walking into the office or spamming every email you can find online. They do not treat their tenants with human decency.
I’m currently on day 13 of having MUTLIPLE DEAD SKUNKS in my unit’s entrance. My son was sick from the smell, I have somewhere around $13,000 worth of damages (since
...the smell of skunk has sunk into ALL OF MY BELONGINGS), not to mention emotional distress.
1/7/22: Woke up at 4 AM to the worst smell I have EVER smelled. Like skunk, burnt motor oil, and burning rubber. I called the maintenance number to report it.
1/7/22, 9AM: I leave another message for the leasing office to make sure that my first message is treated with priority. My son is throwing up from the putrid smell and at this point I’m afraid it could be the heater due to the burnt oil smell.
1/7/22, 5:50PM: 10 MINUTES BEFORE THE OFFICE CLOSES FOR THE WEEKEND the maintenance manager closes both of my tickets with a note that on Tuesday 1/11 an Outdoor Wildlife Specialist would be coming out to the apartment.
1/7/22, 6:10PM: After frantically calling the main office number multiple times, I finally reach an actual person. They send out a maintenance guy within 5 minutes who walks into my apartment, tells me it’s a skunk and LEAVES.
At this point I have received 0 help from the apartment, and my apartment still smells so bad both my son and I have headaches and are nauseous. I bought a plastic tarp and sealed myself, my dog, and my son in on a second story apartment to try and keep the smell from traveling too far into the apartment.
MONDAY 1/10: They have their Outdoor Wildlife Specialist come out. The Wildlife guy, and the office tell me there is nothing they can do.
FRIDAY 1/14: They FINALLY have the wildlife guy come back and he finds a dead skunk.
TUESDAY 1/18: I send an email to 3 different e-mails that are online to get ahold of staff and in their resident app. This must have gotten their attention as they send their wildlife guy back out and find a SECOND dead skunk. They also send out a "skunk specialist:. He states that my apartment is worse than a type 3 skunk spray (Which he defines online as the worst kind of spray). After he is in the apartment trying to get rid of the smell the ever-persistent smell is back, just as strong.
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