This apartment complex has been a living nightmare for me. At first everything seemed good. The apartments are nice and mostly clean. Maintenance is decent. I haven’t had many issues with pests, but they do offer weekly pest control.
That’s where the positives end. Management does not care about you one bit. I was moved into an apartment right across from a pool and also one of our parks. I was not told that the noise would be extremely high here, and maybe it’s my fault for not asking. Still, I
...feel as a paying tenant I have a right to at least some semblance of a peaceful and quiet living. I do not have that here.
The pool goers have absolutely ZERO respect for those around them. They run the pool like it’s their own house and they can do whatever they want. They are constantly in the pool making heaps of noise, and do not abide by the “out by 10:00 pm” rule EVER. At times they have been in the pool past midnight. It often sounds like a frat party out there. Beer, loud music, and even cheering and clapping with laughing that would give hyenas a run for their money.
I’ve spoke with management several times about my issue. They tried to ease my mind while in the office and then did nothing once I left. After several attempts at finding a solution I even asked to be relocated to a different unit. Their response? Sure, we will move you. For a $250 fee plus a $99 re-application fee. Not to mention having to be in this horrible place for another year. I don’t feel it’s right that I was moved into this apartment without warning of what to expect and then am forced to pay a fee and re-apply again just to escape the noise. And let me add - I have done everything in MY power to rectify the situation. I have foam insulation that I put in my window seal. I wear ear plugs at night. Nothing has worked. When a tenant has done everything they can, shouldn’t management step in?
I am not the type to write reviews, which begs the question why am I? Well I’d be lying if I didn’t admit that some of it is out of pure frustration and anger for this place and how little they care about their tenants. But I am also doing it to warn others. If you’re the type that can sleep through anything then you’ll be fine here. If not, DO NOT allow them to move you in near one of their several pools or parks. I won’t tell you not to rent here, but rent here knowing that you’re just a number to them. Someone paying rent. Nothing more.
Property Manager Responded