We have rented a 2 bedroom apartment in Ashton Mills Apartment complex in Sumter SC. Upon our initial walk through we noticed that the entrance door had a massive dent, window broken in one of the bedrooms and dust all over. The place wasn't cleaned properly for acceptance. How are they passing on an apartment is such conditions ? The dishwasher was constantly leaking and bad smell from the sewer was coming through. The AC was extremely inefficient and our electric bill was outrageous.The one
...lady in the office by the name Gail - never returned any calls, never responded to any messages, she was rude, unfriendly and very dismissive. Several tenants had complaint about her arrogant behavior.
When we escalated our complaint to upper management they were just as rude and unwilling to offer any kind of help or understanding of any military circumstances. We have never experienced such an insulating approach to our situation. I would highly advise everybody, especially military family to please stay away, save yourselves the trouble and run as fast as you can from them. There are other beautiful, better places aka. Palmetto Point - with extremely friendly staff,ready to help, high quality units at a much lower price with washer and dryer in the units -
In conclusion : Ashton Mills Apartments are pitiful,very poor quality of service, outdated appliances (no washer and dryer in the units), overpriced, rude and disrespectful staff.. stay away...
Max of 2.