BEWARE AND READ IN FULL!!!!!!!
August 21, 2022 - Reseña de Apartments.com
The response during the pandemic was nonexistent.I would have to email and hope I would get any help. I emailed about siding that fell directly on my bedroom window and never once received a response. We also dealt with a mentally unstable neighbor. He knocked on our door everyday to ask to use our phones and would get aggressive at us for saying no that it reached the point where we wouldn't answer the door but he would stay knocking or wait around the corner for us to leave the apartment; my ...
kids were so scared of him, and when he walked up to us he never respected our personal space. To live in a place where you feel like you are walking on eggshells and have to watch your back because your neighbor's behavior is so erratic is unexceptable. Black mold was also an ongoing issue for us. We hadn't realized how bad it was until we started packing to move. I broke out in hives and could not breathe, it was very scary especially with children. We did our best to leave everything as clean as possible even with lack of care or response from the office. Note that it is not a smoke free community as they state when you sign your lease. You will have the smell of cigarettes or mariguana in either the breezeway or your apartment via the vents. Additionally residents came together (once again due to lack of response from the office) to clean up "potentially contaminated" whole cigarettes that were being maliciously left around the community. This was so concerning since there are a number of children who play outside in the community. There have been vehicle break ins, stolen wheels and catalytic converters in addition to keyed cars and nails being left underneath tires within the community. Even a carjacking occured one night (we received an email to be on watch). Something very unsettling to receive especially with children in the house or if you come home late at night. There's no loyalty or consideration for long term residents or any residents for that matter. They are quick to raise rents and value you only as much as your rent is worth. I would say the worst thing of all is that the office does not have an ounce of care for residents who are genuinely just trying to get the help they need. Concerns are brushed off and dismissed leaving residents feeling as if they have no voice or support. Bottomline: stay away from Avalon; they are not transparent at all, so much is promised and left unfulfilled. (PS: beware of varied unexpected "extra fees" upon move out.)
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