Infested with Roaches!!!!!!!!!!
April 9, 2025 - Reseña de Apartments.com
Do not move here! The apartments we toured were clean and free of any insects which is why we signed the lease. However, the first apartment we were given was INFESTED with cockroaches . There were at least twenty in the dishwasher, ten on the carpet and about 15 on the stove. We had to request a different unit with hardwood floors. Even then, we continue to see about 5 a day. We have put multiple requests and nothing seems to help. We continue to see them in the kitchen, counters, bedroom and ...
living room area.
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Property Manager Responded
April 14, 2025
Hi,
Thank you for bringing this to our attention. We sincerely apologize for the experience you’ve had—this is not the standard we strive to uphold. We understand how upsetting this situation must be, and we truly appreciate your patience as we work to resolve it.
Pest concerns are something we take very seriously. I would like to personally follow up with our pest control vendor and maintenance team to ensure all necessary treatments have been completed thoroughly and promptly.
I’m unable to locate you in our resident records. Please reach out to me directly at ksassa@essex.com so we can discuss your situation further and work toward a resolution.
Sincerely,
Kal S.
Community Relations Manager
Pets must be spayed/neutered.