I have lived here at Azure Carnes Crossroads for just under 1 year now. The apartment itself is nice. It is roomy, has nice finishes, and is comfortably up to date. That’s where the good news ends. I have tried to give the lackluster office staff and manage the benefit of the doubt, but unfortunately they just do not care about their renters. They are lazy. They hardly ever step foot out of the office. They lie. They do not follow up on ongoing issues. They have an excuse or an ‘I don’t know’
...answer for everything. Things seem to get worst with time. The lawn care has taken a huge step backwards in the time I’ve been here. There are dead trees all over the place which they have yet to remove. Dog waste is everywhere. They do not pick up trash. The trash rooms stink so bad and the floors outside the rooms and stained and filthy. The breezeways are not cleaned. The paint on the exterior of the apartment doors are peeling. You get charged monthly for pest control, but they only spray quarterly. The pool is closed more often then it should. It has been closed for a week now and they are telling us it’s because of a hole in the concrete…yet the water has not been drained and I have seen no one out there performing any work on it. Maintenance is an issue. It’s seems to take them forever to show up, then they tell you they need to come back and do not show up. I have had issues since I moved in that are still no resolved. I have talked with other renters that have ongoing issues with plumbing, appliances, etc, that they can’t seem to get fixed. The fire department has been called out to my particular building at least 9 times in less then a year. Most of the time it’s because of an overheating trash compactor that starts smoking and sets the alarms off. The management has yet to address this fire hazard and even after all the times the fire department has been here claim that they have never been made aware of this issue. I find that very hard to believe. Since I made them aware of it over 2 months ago, nothing has been done. In fact just today the fire alarms have went off twice. Do yourself a favor and stay away from Azure. The corporate office doesn’t seem to want to be bothered and there on site staff is a joke. They claim to be ‘luxury apartments’ but with the complete and utter lack of a professional staff and manager it’s a true example of false advertising
Max of 2. We happily accept cats and dogs, up to 2 per home, with no weight limit. We have a one-time non-refundable pet fee of $375 per pet, with a monthly pet rent of $30 per pet. Breed restrictions may apply.