Continuous Noise ... Continuous Inaction
August 21, 2020 - Reseña de Apartments.com
I moved into the Ballantyne Apartments back in 2007, and recently moved out at the end of July, 2020. I was there for thirteen years. My most recent upstairs neighbor abused and tormented me continually and consistently for an entire year with his abnormal and unacceptable banging and stomping around, and his loud music with accompanying bass. After multiple (over five) verbal and written complaints to both the management office (Raena) and the onsite courtesy officer, absolutely NOTHING was ...
done to help me and preserve my right to "reasonable peace and quiet," which was formally promised to me in the written lease agreement. The complex not only gravely let me down, but they violated their own lease agreement. That's totally UNACCEPTABLE. As a result of management's inaction, my upstairs neighbor never did change his behavior throughout this whole process, nor was he evicted. I ultimately moved out. This is how a thirteen-year timely-paying tenant with no complaints was treated there. Strongly heed my warning.
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Property Manager Responded