If I could give zero stars, I would. I recently showed up to move into Ballpark North on August 17, 2024, and my experience has been extremely disappointing. I paid $200 for the privilege of moving in early, expecting the apartment to be in the condition promised. However, upon arrival, I found that the unit looked nothing like the model I was shown during the tour. This was particularly frustrating, as I was assured that aside from the bathroom having only one sink, the unit would be
...“approximately” the same as the model. Unfortunately, it was not.
The unit was not clean. There was visible dust, spider webs, and dirt everywhere, which is particularly concerning as I have pets that cannot live in such an environment. Additionally, the apartment had a strong odor of marijuana, further adding to the unpleasantness.
Despite assurances from the leasing manager, Benita, that the apartment would be ready for move-in, it was far from it. Then I was told that the cleaning could be completed in 30 minutes (not believable), yet the unit remained in a substandard state even after this time.
To compound the issue, the management is now attempting to charge me a reletting fee to terminate my lease, despite the fact that the unit was not provided in a habitable condition as outlined in the lease agreement.
I cannot, in good conscience, recommend Ballpark North to prospective tenants. The management’s lack of professionalism, failure to deliver on their commitments, and how they go about solving problems make this property an unsuitable living environment.
Max of 2. Cat.