Killed our family pets!
February 19, 2016 - Reseña de Apartments.com
My family decided to not renew our lease this February. We did find a new apartment and moved out on February 15th. However, we technically paid for the entire month at Bay View. So when we moved out on Monday 2/15 we left some of our things knowing we have plenty of time to get them and clean the apartment. They gave us noticed on Friday 2/12 that they would do a pre-move out inspection on Tuesday 2/17 and we did not need to be there. We moved out on Monday and left the apartment at 4pm.
I ...
just so happen to be in the area on Wednesday morning and decided to pick up our mail, check our other car (that was still there) and feed our turtle and fish. We left our tank there because it's one of the hardest things to transport and did not want to use our big Uhaul for it.
Long story short - I walked into our apartment at 10am on Wednesday to a burning hot apartment! They left our OVEN and wall HEATER on during the inspection the day before. It was on from 2pm Tuesday 2/16 to Wednesday 10am 2/17 (when I got there and turned it off). Our fish tank is literally right in front of the heater because we never used it (it's an old wall heater that smells like gas when you use it and we have 2 young daughter's so we felt it was dangerous to begin with). The heat caused our fish tank water to turn brown and cloudy KILLING our turtle and catfish.
After telling the apartment assistant manager it took about 30 hours to get a short generic EMAIL from the property manager that explained why it was turned on (which we already knew why) and said "In the event that the temperature of the apartment did contribute to the death of the family pet, we truly did not intend for that to happen". THAT'S IT.
They are not taking this matter seriously in which not only did they kill our pets, they ran up our pg&e bill with having it on for 20 hours, put my family and our apartment in danger, AND put the lives of all the people living in our building in danger.
What if I didn't decide to check in on that Wednesday? What if I didn't go back until the 28th, since we paid for the whole month? The OVEN and HEATER could still potentially be on right now.
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