My wife and I have been renters here for two years and just signed our third year in July, which by all accounts is a mistake.
Right now, it is currently 87 degrees in our apartment, and the AC is out. It is 87 degrees with outside being 85. The expected high temperature today is 106 degrees, which means it will likely be higher than that in our unit.
We have complained to the management and maintenance and so far nothing has been done. We have been told that the one maintenance guy who
...services this complex is off today, and that they will see if a portable AC unit is available but that if its not, then we need to wait it out, possibly for days. I already informed them of various health risk I suffer due to the heat, and was just told "sorry". We asked if we could hire an AC guy and have management reimburse and was told no. We asked if we could be put up in a cheap motel and have management reimburse and was told no. So basically we are paying almost $1500 a month to live in a furnace, and when we ask for help are being treated as if we are bothering someone.
Aside from this nightmare we have so much more in the way of issues. Our stairs leading to our unit were built incorrectly, and anytime that it rains they flood and retain water. Not only is this unsafe to walk, but the pooled water smells and attracts mosquitos.
A few weeks ago our water heater blew, leaking water into the ceiling of the garage below which caused wet dry wall to cover my sports car. I had to pay to have an acid wash done to get the water and dry wall stains from the paint. Management didnt reimburse.
The other big issue here is parking. A lot of these famlies have up to four vehicles when they should only have one or two, and often you have to park on the street, where cars have been known to be broken into and vandalized. We have a neighbor who parks his motorcycle in a spot, pushes it aside when he gets home and parks his car, esentially saving a permanent spot. We complained to management, but again they wont do anything because he pushes it, he is "operating" it. My wife attempted to speak to Faviola, the new manager, and was treated rudely. She said that unless we take a picture every hour for 96 hours to prove it doesnt move, they wont do anything about it. So my wife said that maybe we should by a small bike and use it in the same way and Faviola told my wife in a rude way that she was being "ridiculous".
So much more to say no room.
Property Manager Responded