The Bluffs at Riverview advertise the apartments as "Luxury Apartments" and charge as if they are. However, the apartments are NOT MAINTAINED like luxury apartments.
A standard maintenance request for something as simple and common as a leaking faucet is currently taking weeks to solve. The maintenance guy took a quick look, decided he didn't want to bother fixing it, so declared he would order us a new one. It's been several weeks and we haven't heard back. When followed up about it, we were
...simply told "We've got one on order." Really? Like isn't that about the most common repair in the world? You don't have any on hand? Ever?
Some amenities that are advertised and charged handsomely for are not available. For instance, the car wash station has been available about 2-3 weeks over the last 10 months. There's a water problem. A water problem that they've know about for almost a year. The water problem remains, with apparently nothing done about it.
It is supposed to be a "gated community." However, the front gate hasn't been able to close for about a month now. This happens regularly.
The key-card access to the clubhouse gym stopped working for several months, during winter no less, meaning that the gym was unavailable to normal 9-5 workers for several months.
Turnover among staff has been horrendous. That includes both office staff and maintenance staff. For some reason, the good ones get run off (or perhaps keep finding a "better situation"). This sort of staff turnover suggests that the upper management/owners are not good people to work for.
I could go on with similar examples, but you get the point. They charge premium prices, but do not provide a premium product/service. Buyer beware!
Max of 2.