I have lived in this apartment since July 1st, 2022 and I feel compelled to leave a review at this point. I will start with the pros.
Pros: (1) The location is amazing. You can literally walk to Publix, the bar at Brixx, First Watch or even H-Mart.
(2) The amenities are great. The hot-tub and sauna typically work from my experience and its amazing to have.
(3) The community is fairly quiet. Additionally, the studios are great for a single person. The layout is pretty awesome.
(4) Nick is
...amazing! The staff is generally really nice whenever you do have the chance to speak to them.
Cons:
(1) The pest issue is out of control. I did not have these issues when I first moved until around End of December-Janaury (management switched in Nov 2022.) I have dealt with countless waterbugs and what may have been baby waterbugs. I requested pest control several times and it still a problem. I strongly believe I have an infestation. I have yet to hear back from management when I emailed them about my infestation issue.
(2) You do pay to live here; therefore, I do expect to the security doors to work. For several months, our side doors did not automatically close behind us and a lot of times, the doors were left wide open. Allowing anyone to come in if they wanted to.
(3) My car got broken into while it was in the key-accessed garage, that you must pay for. The garage door was seriously faulty. Anyone could fit through it and walk-in. After a back and forth about revoking my garage access, management eventually got back to me about cancellation but I wish they treated it with more urgency and care. Additionally, I did not see a single email go out warning other tenants.
(4) I have seen tenants leave food and garbage in the hallways. Some one dropped blue cheese on the ground and it sat there for 1-2 weeks....This kind of behavior has been frequent.
(5) Communication just needs to be better. I have received several calls about my lease renewal but none about pest issues. They are nice people but that doesn't erase the communication problem.
Take what you will from this review. I am saddened by the cons because again, the location and layout is great that I wouldn't mind living here again but I can't over look some things.
I always try to solve my problems with management before leaving a review but, somethings just can't be left unsaid.
Max of 5.