MOST IMPORTANT: The units come equipped with a smart home package (door lock, thermostat, and security). When I moved out, my access to the smart devices was not revoked. I contacted management three months later once I found out I still had access. This is a huge security risk, and I highly advise everyone to triple-check that management has adequately removed all prior tenants from the smart home. To make it even worse, the smart home keeps a log of events and details who did them. Anyone with
...access to this smart home can view this log. I'm disgusted by this huge security risk.
There were a lot of issues from the start. The person I was in contact with regarding my application ghosted me for about a month and was very hard to reach by email. I also specifically asked to see the apartment before I signed anything. But the soonest they could even show me the inside was the night before my scheduled move-in date. By then, it was too late for me to consider any other options. I also applied for a 1 bed, 1 bath. It was actually a studio apartment.
On my first day I was not told anything. The only guidance I was given was a small piece of paper with a bunch of number written on it and a map. There was no effort on management's part to explain anything about their complex (until I reached out to them personally).
I was in building 17, which is right next to the dog park, tennis court, and an open grass field. Every evening a group played volleyball on the field. The dog park was always filled with dogs, and sometimes people brought their dogs out late at night. So it is not a quiet apartment. The complex as a whole is quiet, but just not that area.
Maintenance was responsive the few times I had to use them. However, each time I requested that they contact me first, but they never did.
Management is almost impossible to reach over email. I resorted to using the website's online "contact us" to reach them.
The only road access to the apartment complex has a really bad left turn across busy traffic. There is no dedicated turn lane. As a result, many times people were rear-ended.
The workout room was shut down the entire time I rented here.
Parcel Pending is a nice service to have when the carrier actually uses it. Which I understand this is a fault of the carrier and not management. But it is annoying to pay for a service that isn't utilized half the time.
On the positive side, I did get my deposit back without any issues.
Max of 1.