Very similar to review from 7 days ago posted here. They kept $325 of our security deposit for “cleaning” and “damages and repairs” but...
The apartment, including appliances, was professionally cleaned 2 days before the walk-through with Bridget; she even commented about how good everything looked. The only thing discussed was a light scuff mark on the wall from where the couch had been, and that this would be easily covered when the wall was painted (which it would be anyway as part of
...prepping the apt. for new occupancy).
It took 2 months to get a response to asking about the money they withheld. She finally replied and said appliances weren’t cleaned, and they applied the security deposit to cover that and “damages and repairs”. She also said we had an “unauthorized cat” but the previous owners knew we had one. The revised lease renewal said that we were not responsible for carpet cleaning, only damages to carpet (holes, etc.), and there weren’t any.
We went back and forth, and they always had some excuse. They kept our money, claiming “damages” that were actually normal wear & tear – it seems they don’t understand the difference! They know we moved out of state, so our hands are tied.
Max of 1. Pets will be approved on an individual basis. Typically, only one dog or one cat only per unit will be allowed.