As a former 15 year professional in this industry I feel I am qualified to say that the standards of care from the current management team are way below the acceptable norm for a community of this type. I have lived here for 6 years. However, the past year or so have been increasingly frustrating. This only touches on my issues.
The community is not walked by the management team. I walked the property last year and most of the same issues found then are still there or have gotten worse. The
...benches and fences are rotting and falling apart, with screws protruding from the seats, bushes are dying from rot, irrigation is not adjusted properly so the buildings are being sprayed by the irrigation, palm trees have dead fronds that should have been trimmed months ago, parking lots have not been maintained (a simply case of repainting stripes and speedbumps by the staff), mildew growing up walls and around the windows, dryer vents not being maintained, plastic kiddie pools, litter, bicycles chained to trees, picnic tables buried in the mud, trees falling over, and more.
These are not issues that should require reporting. A properly trained team should have a running schedule for these issues, including health and safety checks for lighting and hazards. A team member should be hitting buildings on a schedule to clean and repair damage, lighting, touch up paint, striping, speedbumps, and signage. The manager should be sending letters of violation to residents who keep unsightly debris at their apartments or remove them. A towing company should be driving through to remove parking violations. The maintenance team regularly is found sitting in carts between buildings (they should never be driving carts off the parking area) playing with their phones or just chatting. They block access to the residents who then must walk around the carts and into the mud. The staff is unreliable, unprofessional, badly trained, and misinformed about fair housing and ADA laws.
When looking for a rental home look for these issues. Ask to walk areas of the property not part of the tour and direct them to areas you would like to see (like the dumpster area). These are signs that the property is not properly walked by management. A property that is not walked is not maintained on a health and safety level. If they can’t maintain H&S standards, they don’t respect the quality of care. Your hard-earned money deserves someone who cares about your home. These people don’t.
Max of 2. Non-refundable pet fee of $350.00 for the first animal plus $450.00for each additional animal.