I regret to say that my experience at Cadence at Bluff Park Townhomes IS STILL extremely disappointing, and I do not believe they are worth anyone's money.
Since last November, I have been without a working oven, and it took far too long to finally get a replacement. I am grateful to Jennifer for her efforts in getting maintenance to address the issue, but the overall service has been lacking. I was repeatedly misled by maintenance staff who claimed that new appliances were ordered for me.
...Instead, I received a beat-up white fridge from another apartment, with the assurance that it was a temporary solution. I now know this was just another lie.
Additionally, there is a serious mold and mildew problem in my hot water heater closet. Maintenance came out once to spray and paint over it, but they never followed up, and the situation has only worsened. The mildew is now coming out of the vents in my guest room, which is particularly alarming because my mother has health issues. During her last visit, she experienced a relapse due to the mold exposure, making it impossible for her to stay with me when visiting again.
Moreover, my water fee tripled in price once this management company took over. The reply from the “owner” is a lie or all employees aren’t aware. I was informed by the office that the property has one water bill that is split among all tenants, which means I’m effectively paying the water bill for a family of four while living alone.
To add to my frustrations, the hot water frequently goes out, and I've encountered several discrepancies with my rent payments. I always pay my rent in full and on time, yet I log into the portal to find mysterious past due balances that seem to appear out of nowhere.
Overall, I cannot recommend Cadence at Bluff Park Townhomes. The lack of reliable maintenance, ongoing health hazards, and issues with billing make this place a regrettable choice. Save your money and look elsewhere.
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