Lived here last year. I paid my rent in full and prior to the due date every single month. The apartment itself was nice and I liked how the area felt like you were in the country even though you are right off of Isabella Rd.
Maintenance and management leave a lot to be desired. There is garbage laying around the complex lawn. My apartment had smoke from the neighbors coming in via the bathroom cabinet and that was never corrected. They expect the residents to shovel and salt the sidewalks.
... There were issues with the windows not opening properly, and the water was HORRIBLE.
Speaking of water....they don't tell you that you have to pay for the water or that they illegally give your personal information out to a third party called Conservice to bill you for water. You will get charged for THOUSANDS of gallons of water (even before you move in) but never once get an actual meter reading. Also, one day when I called about my water being nothing but pure liquid rust coming out of the faucets. The manager explained that the hydrants were being flushed. So when I complained that it would have been nice to have a notice of this event prior to ruining my load of white laundry, she outright lied to me and said that they "didn't know it was happening either". I immediately called Union Twp who let me know that not only did the complex know WHEN it was happening, but they actually REQUESTED the flush! When I confronted the manager on her lie, she blew me off with a "I am not going to argue with you Michele."
That experience was enough to make me want to move. But the fact that the entire lower level of my building had a SEWER break and flood in all of the lower apartments and maintenance did not come that night, did not replace any of the carpets nor give the residents a place to stay while they "cleaned" the sewage in their homes, absolutely was the final straw to my moving.
Property Manager Responded