After living at Camden Plaza for nearly 2 and a half years, I can easily say that this complex and community have set the bar extremely high. Although every apartment comes with its side of faults, which I will mention later, Camden Plaza maintains several very important attributes that make it such a great place to live: unrivaled service, safety, and amenities.
No matter what the issue may be, the Camden Staff have been exceptional in providing sincere and timely help. When I first moved in,
...our apartment had some issues getting our cable properly set up and ended up going without cable TV for almost three months. Even though the issue was completely on Comcast's end, we were still being charged each month for cable TV, which is bundled into the monthly rent bill. After explaining the situation to the Camden manager, we were compensated in our next months rent to completely cover all of the cable TV charges for the 3 months prior. The manager even spent some time dealing with Comcast customer service for us, which wasn't really his responsibility. Every time we've had an issue like this, the staff have always been super helpful in fixing it promptly. Even the maintenance crew is fast and friendly.
As far as safety goes, the community is relatively secure with the use of FOB access for all the gates and garage. With any big city you are bound to have theft and break-ins, especially in such an affluent neighborhood as Greenway. It happens occasionally here, but that's just the reality of living in Houston. I feel safe sleeping here at night and leaving my car in the garage, so thats good enough for me.
As far as amenities, Camden has two well kept swimming pools, two nicely furnished public rec rooms, one of which has a pool table and kitchen, and there are parties and community events constantly being put on by the Camden staff. I mean, there is literally an event going on every single day.
Cons:
Trash Valet is a required charged service even though there are trash chutes located in the enclosed hallways of every floor. In Houston, it seems trash valets have colluded with apartment complexes to secure their business even in places that do not really need the service. 28$ per month for a service that you don't have to use.
Packages used to be accepted at the leasing office, but now they must be picked up at a separate shipping location.
Towing is quick in the garage so be sure to have a parking pass ready for your visitors.
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