Over priced and old/cheap quality
September 8, 2024 - Reseña de Apartments.com
Biggest complaint there is that it’s not safe to live there. I have gotten in my car broken into FIVE different times while living there for the past year. There are no cameras. Sometimes the parking lights are completely off leaving it dark. Even when the lights are on my car and other cars get broken into. I let the office know, they told me they couldn’t do anything of course, just told me to report it to the police and of course the police won’t do anything about it not to mention my ...
neighbor‘s tires were slashed one night.Place was ok the first couple months until it starts raining, water starts coming into the apartments. Problems for both bottom and upstairs residents as well with flooding. I constantly reported a wasp nest right next to our apartment and expressed my concerns that I found four different kinds of wasps in my apartment at different times. Mind you I have babies living with me. They brought out an exterminator and only got rid of one nest when I had explained that there are multiple nest in the tree and said they cannot do anything further so the wasp nest is still there and the bushes that are near the apartments attract bees so there’s a large population of wasp and bees. Office worker didn’t care for all of these issues. This all happened in just one year by the way.
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Property Manager Responded
September 27, 2024
Thank you for taking the time to share your experience. We apologize for the challenges you've encountered during your time here. The comfort of our residents is a top priority, and we take your concerns very seriously. While some matters are addressed in partnership with local authorities, we are always working to improve the community's security and maintenance protocols. We regret that you had difficulties with pests and water intrusion, and we will review these issues with our maintenance team to ensure they are handled promptly and thoroughly moving forward. We value your feedback, as it helps us identify areas where we can improve. If you'd like to discuss your concerns further, please don't hesitate to reach out to the office directly so we can work toward a resolution.
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