Stay Away!! Awful Awful Awful
January 21, 2023 - Reseña de Apartments.com
Find another place to live, seriously!!! Absolutely Terrible!! There are many "income restricted" apartment complexes in Austin. This was my worst rental experience EVER!! No mailbox key for months, until I had to threatened to contact a lawyer for breach of rental contract. Terrible office communication and follow up (non-existent). Sketchy residents, vandalism, and crime. Unsafe and no sort of security patrol... you will see police presence (when they are called for criminal activity). ...
Dirty neighbors leaving trash outside for days on end, despite notifying management. That leads to cockroaches!!! I had many cockroaches!! They never even cleaned/shampooed my carpets before move-in (despite me being adamant about it). There is so much I'm forgetting, just awful!! The only good thing I will say about this place is the size of the apartment and the bathtub. Definitely not worth all the garbage you have to deal with!! Respect yourself and find a better place!! You've been warned!
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Property Manager Responded
February 27, 2023
Thank you for taking the time to share your experience at Woodway Square. We're sorry to hear that your time with us was not to your satisfaction. We strive to provide a safe and comfortable living environment for all our residents, and we apologize that we fell short in your case. We would love to address your concerns further, so please feel free to contact us at Woodway.Square@dominiuminc.com directly to discuss this matter. As a valued resident, your feedback is important to us, and we will take your comments into consideration as we work to improve our services.
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