Stay so far away from this place
July 5, 2021 - Reseña de Apartments.com
The last year of my life hear has been the worst year of my life. It's been worse than dealing with covid. Easy. While the new manager is better to deal with, it just seems that the company is the devil. Within weeks my AC stopped working.. in the middle of June. It took them FOUR months to fix it. I won't even go into the details of all of that because it will take a novel. But just suffice to say that every step of the way my tenant right were violated. They didn't care that I was living in a ...
95 plus degree apartment. They didn't care it was literally uninhabitable. I'm currently in the process of suing them. In the entire year I've lived there I've never once been given proper notice to enter. Well over a dozen times. They finally opened up the pool. A good month after they could have... And they shortened the pool hours during the week to close at 6 pm. This is one of the most expensive places to live and now you can't even swim in the pool past 6. The walls are pure drywall, good luck using nails,... And because of that you can hear EVERYTHING. And when with a brand new AC unit, my apartment still gets 15-20 degrees hotter than the set temp on hot days because the windows aren't sealed at all. My patio sliding door literally falls out of the door frame of I slide it further than two feet because these places are so horrible. The decks are caving and pool water. So if you enjoy paying the highest prices in the valley, and getting little in return. Well then please, waste your money here.
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Property Manager Responded
July 15, 2021
Hi Rachel, this is Kailey with the Customer Service team. I enjoyed speaking with you last night about your upcoming move out. I understand the team was able to get that scheduled for you. We pride ourselves in creating a sense of community through respect and transparency. We certainly strive to offer outstanding service and value with every single interaction. We apologize if we missed the mark, but we’re always grateful for feedback – constructive and otherwise. As we covered, amenities were closed due to COVID related restrictions. Please feel free to reach me if there is anything else we can do for you. Thanks and take care!
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