When walking into CitySouth, you will be taken aback by the beauty of the courtyard. The landscape is full of flowers, lush grass, fire pits, BBQ grills, and even a dog park. There is also a large salt-water pool with a Jacuzzi. The clubhouse is nicely decorated, and there is a well-sized gym with fairly new equipment. Unfortunately, the living units are quite small and the walls are very thin and you can hear everything. The appliances have been updated but break frequently. There is a small
...washer/dryer in unit, which is not suitable for a household larger than 2. The most difficult part about living here is dealing with the poor management staff. I have lived here for almost three years and as much as I enjoy the amenities, it is the management staff that would make me hesitant to recommend this apartment to friends. The turn over at CitySouth is extremely high, as the management does not try to retain their current tenants. As a result, the relationship with management is impersonal and makes no effort to get to know you; no matter how long you live there. The most difficult part of living here is how management nickel and dimes their clients. Frequently, tenants never get their deposit back and often will have pay an additional $200 for cleaning fees. Another example of this, is if you are 1 day late paying your rent, they will charge you $100 even if it is due to a computer glitch. The highlight at CitySouth is the maintenance staff. The maintenance staff is attentive and willing to help. Service requests are handled promptly and efficiently and will great you with a smile. Overall, the apartment is beautiful and the maintenance staff is awesome, but the on-site management has a negative affect on the living experience.
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