Horrible Experience – Poor Living Conditions
May 30, 2025 - Reseña de Apartments.com
I moved into City View on December 23, 2024, and resided in Building 307, Unit 3A. During my time there, I experienced ongoing issues with roaches and pet allergens. Although I do not own a pet, the apartment was covered in pet hair upon move-in. My child has allergies to cat hair, dog hair, and roaches, which made these conditions especially concerning. Despite raising these issues with management, roach sightings continued repeatedly throughout our stay.
To clarify, just because an apartment ...
is pet-friendly doesn’t mean pet hair should be left behind. I’ve always lived in pet-friendly apartments and could never tell whether the previous resident had a pet or not. For it to cause health concerns for my child, the amount of hair must have been excessive—and in this case, it absolutely was.
I even purchased a pet-specific vacuum, but it still couldn’t remove all the hair. My carpet was professionally cleaned twice through a company contracted by City View, yet pet hair remained throughout the apartment.
The complex uses Terminix for pest control, but the roach problem persisted. The first time I saw a roach, I went to the leasing office the very next business day. I spoke with Crystal, the property manager, and showed her a photo I had taken. She looked at it and said, “That’s an American roach, which is common in apartments.” I’ve never had roaches in any home I’ve lived in, and I didn’t even know there were different types until I moved here.
Overall, my experience at City View was horrible from day one.
I moved out today 5/30/2025
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Property Manager Responded
June 3, 2025
Thank you for reaching out about your experience as our resident. We strive to provide clean, comfortable homes and an appealing lifestyle, so we regret that you do not think more fondly of your time with us. Please allow us to address your concerns with your home's cleanliness upon move-in, pests, and our team's support by contacting us at newprospect@cityview-apts.com. We hope to chat soon, and we wish you well.
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