Good for what it was
May 4, 2024 - Reseña de Apartments.com
Have lived here for over a year now and will be leaving once our lease is up. When we moved in, we had a wonderful experience. The gentleman that helped with our application and getting us in, went above and beyond. Sadly, he left the company a few months later, and it hasn't been the same since. Management is never available to talk to. Would try calling for an entire day straight, and never get a hold of someone. When you do get a hold of someone, they are very short with you, to get you ...
off the phone. You can try e-mailing them, but they don't believe in getting back to you, until at least 24 hours later or longer. They have had a revolving door of individuals working and leaving shortly after. Says a lot about management.
Maintenance is the one saving grace here. They respond to work orders in a very quick manner. Have never had an issue with them at all, in fact, some will make an effort just to say hello and ask if anything is needed.
Security is none existent. My wife's car was broken into and almost stolen, as were other cars in the complex. Several times, on our ring bell, we have noticed individuals just walking around in the middle of the night, trying to open random car doors. When asking about the security measures to the Management, they said that there was nothing that they can do about it, other than the residents forming a watch program.
Don't bother going to the pool area during the summer. Last summer, they locked the pool for periods of time, due to kids 'damaging' the area. There is no supervision or accountability. (more of this is on the parents then on the complex, but still)
Management appears to want to do the bare minimum and just take money. If it weren't for the maintenance here, this would easily be a 1 star review.
In short, if you are in a pinch and need to find a place to call home, this isn't your worse option, but there are several other locations out there that will be better for you.
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