This is the worst renting situation I have ever been in. I was not given the proper keys to the main entrance building and would rely on neighbors to answer the door when possible after notifying staff I was given the correct key approximately a day later. The main door to enter the building had no white key card pass and would have to be unlocked similar to a normal door for approximately 8 months before maintenance would install a new electronic key card scanner. Staff also forgot to give me
...other keys to the building as well, the key that unlocked the front door that had no scanner and the new key card for the scanner that was installed after my move in date months later. Issues sprang up with neighbors being too loud from Thurs-Sun to neighbors leaving 8 full bags of garbage near the cellar door, these issues were left for 2 months. The staff had to have some knowledge as they would change the monthly calendar and have maintenance complete other tasks in the building, but nothing was done about the garbage. Due to staff negligence those who lived on the first floor had an extreme gnat infestation that lead from the house to even our cars. I then experienced water damage that affected the floor boards under my carpet in my apartment that led me to be moved into another for the remainder of my lease. When asked for a month of rent covered by staff were not accommodating and offered a $50 gift card that took over a week to produce. The unexpected move due to damages caused by maintenance deserved much more than $50 gift card. Staff offered other staff members to help during the unexpected move which was fine. During the move to another unit on the premise I was faced with even more issues in the new apartment I was given. The apartment had multiple infestations in the kitchen and bathroom. The infestation in the kitchen was so bad that ants were in all of the closed foods that were packaged and sealed, i.e. popcorn. During snow storms staff will push all of the snow towards the cars to clear a path, however, the amount of snow that is there will have you digging your car out for hours. Both AC units had black mold coming out of them on a constant basis even after having maintenance clean the inside. Staff will also take hours to check in your package that could have been delivered early on in the day. I would never recommend anyone live in the disgusting student residence. Stay far away no matter how desperate you are.
