Copper Creek Apartamentos

were promised the second months rent for free and they tried saying it was the next months rent and finally honored it when looking back into the emails. Furthermore, we were denied renewl for our lease when we paid rent every month on time and gave zero problems. When asking for a reason of why but to contact the office. I believe we had one noise complaint from new tenants below us, however, zero explanation of what happened or why. I would advise avoiding this apartment complex and looking elsewhere. For the price point it is not worth it w/ the complications described with management and the apartment itself.

if there is something wrong. I later asked how the conversation went, and I was told that without communicating with us, management decided that they "didn't want to upset the neighbor further." I asked if we were supposed to just hope the neighbor didn't repeat the behavior or even escalate it. In short, management said, "Yes." We used automatic online payments for rent. Their website did not charge us the last month living there, and it never told us that we missed our payment. We got a voicemail around 5pm telling us we didn't pay and got a letter on our door the next day saying that they were starting the eviction process. Apparently Sandalwood will try to evict you less than 24 hours after telling you that you about a missed payment, even if it is their fault. They said their website doesn't charge some people their final month, so it is a known issue that was not fixed. Also, Sandalwood never sent us a link to their payment aite. We had to request it from them as the next payment drew nearer. A neighbor had water pour out a light in their ceiling. They called the emergency maintenance number and were told that maintenance couldn't come fix it at all. They were told to tell their upstairs neighbor that they shouldn't use the dishwasher anymore. Our neighbor was never told if it was fixed, and they had a water stain on the ceiling when they moved out. Sandalwood stopped caring for the property for at least the 7 months we lived under them. Hundreds of weeds grew outside the buildings that were taller than my waist, and they fell across the sidewalk under their own weight. Weeds took over the turf in the dog park. Siding and railings came off the buildings and weren't repaired for months. The pool was lime green. Management stopped putting poop bags in the dispensers, which resulted in dog poop everywhere. The grass was often much higher than my ankles. The floors are extremely thin. We could hear footsteps and conversations of our upstairs neighbor clearly.

to standard and the management just doesn’t care. The walls are thin, the apartment appearance is cobbled up, and hearing from my neighbors, the maintenance workers do not know what they are doing. We will be moving out in one month and cannot wait!

stomping on the floors, dogs barking, phones going off, people laughing, and the list goes on. The walls are horribly thin, if you enjoy hearing your neighbors of all hours, then this is the place for you! Management: This will be the third time they have changed since we have been here, which makes you wonder what is really going on behind the scenes...There has been noone to contact over the last few weeks, (front has been closed & noone answers the phone) but they sure will bill you for extra fees now, and raise your rent no prob!! (I was very sad when I tried to contact Nicole, the previous office manager who did a great job..when I heard she left, red flags 100%. ) Recently there has been several cops circling the apartment complex as well, I have seen them out with their canines searching in the wood area running around like they were hunting someone. Mind you, that very night I had a very soft knock at my door, by the time I got to the door at 2am, they were gone...scary to say the least. Don't be fooled by the pretty exterior (everything is cheaply made), this place has gone down hill and its a huge shame for sure. Constantly changing management companies, tacking on new fees, raising the rent at top end prices already, and SUPER thin walls-this place needs a reality check.

this distasteful to say the least and it is very sad because I would stay if hadn't been for this.

location of your unit. But the most significant noise is from the neighbors. Lots of college kids in some buildings. Parties almost every weekend. Paper thin walls exacerbate the noise problem. Lately there have been drunk kids roaming in the parking lot and banging up and down the stairs after the bars close. I wouldn’t recommend the newer buildings for people who need to sleep at night. Older buildings seem to have fewer noise problems.

residents MIXED: - the trash pickup is great, however almost none of our neighbors know how to use it correctly. As a result we regularly pass loose bags of trash in the hallway. The service only picks up Sun-Thur nights, so it sits most of the weekend at many doors, and often all day during the week. It's supposed to be contained in the trash can (it rarely is). This gets pretty gross, with trash bags all over and leaking on the floor. CONS: - the walls are so thin (they clearly skipped any insulation between apartments). We share our bedroom wall with our neighbor's kitchen/living room. We can hear them talking late into the night, we can hear their music, we can hear them smoking hookah or a bong. Anything more than a whisper might as well be in our bedroom. Granted, the staff has been responsive in addressing our concerns, but how about just building the place with a bit of sound insulation? - the build quality on doors and walls is lacking. The paint on a wall shouldn't be wearing and discoloring from normal use in only a few months. - $50 a month for water/sewer? - a fee (like $4) to pay online is an insult

fantastic ! Brian gets done whatever you need usually same day ! I haven’t ever seen a company work harder to keep people happy ! I recommend Copper Creek to everyone !!

and ping pong table. It also has a pool behind the clubhouse, where we feel very safe and secure. The"meet and greet"events have great turnouts, which bring the residents together for good times! The very spacious luxury units really topped it off for us! I would recommend this property to anyone who would like to enjoy a luxurious community with great staff in a superb location!

attend and hang out. I have been very happy with my Copper Creek experience and would recommend it to anyone looking for an apartment in the Kent area!

the place. It even had potential (because of the square footage) before they cut corners on the buildings and used such cheap material you can feel a draft next to some of the windows. I'm not sure what definition of luxury they used when making up the promotional material, but it's definitely NOT the definition most people have in mind when they use that word.