Loved our first year at Copper Creek- rent was reasonable, apartments were decent, had no maintenance issues, the side we lived on was nice and quiet- we truly had no problems. One night, my parking pass fell off of the rear view mirror in my car and was laying on my dash board. Instead of a warning, I got immediately towed. There were about 6 other covered parking spots open. About 3 weeks later, I noticed a car parking under covered spots with no permit in sight and they were left alone. This
...was my first bad impression from this complex- not even a warning for their paying residents, but an automatic tow for a simple mistake. A complex that cared about residents would not do this- a complex that cares only about money would.
Secondly, they thought it was a great idea to install hardwood floors on the upper level units. My partner and I have not had a decent night's sleep in months due to the constant stomping of our upstairs neighbors. Every pin-fall can be heard.
Lastly, there are apartment inspections twice a year. Normal for apartments, no problem. Last year they threw in a fire inspection and a leasing inspection as well, so there were four inspections in one year. They do not tell you when they will be entering other than a 12 hour window on a specific day. They also do not leave any indication that they have already been to and completed the inspection of your apartment- no note, inspection checklist, etc. Coming home after a long day of work, it would be nice to know if I can hop in the shower or get comfortable as I may still have people entering my apartment. How hard is it to leave a notice of completion?
These reasons, while inconvenient, were not enough for me to write this review. I understand apartment complexes often come with drawbacks and management companies cannot please everybody. The reason for this review is an email I got two minutes ago from management notifying residents that water would be turned off complex-wide tomorrow from 9am-5pm due to scheduled repairs. Why, if this repair was scheduled, am I receiving notice that I need to stock up on water for bathroom activities, cooking, etc less than twenty four hours before I will be without water? Why couldn't we have been notified earlier? Simple- management does not care about their residents. I have lived in several other complexes and have loved them all. I am not hard to please. I advise anyone searching for apartments to look elsewhere.
