DO NOT LIVE HERE / HORRIBLE EXPERIENCE
February 7, 2023 - Reseña de Apartments.com
I have had nothing but bad experiences living here and working with the office staff. I have had multiple maintenance issues that have not been resolved in a timely manner or have not been resolved at all. In addition to the staff being extremely disrespectful and some of the rudest people I've dealt with professionally.
The first week I moved in I noticed some issues with the stove, including it not heating properly and the outside of the oven door and top of the stove (not the burner) getting ...
so hot it burns to the touch. I reported this issue and was told by maintenance that there was nothing they could do about it because "its and old stove thats just how they are." In addition to this I have had multiple leaks that go unresolved as well as a flood in the unit above me on two occasions.
Additionally, my A/C stopped working in the middle of summer and I was told it wasn't an emergency and had to wait 24 hours for the issue to get resolved just for it to break again within three days. Maintenance has been out at least five times to fix this issue with my A/C unit and it still does not work how it should. I even had my own A/C technician come out to look at it and was told this unit should have been replaced in 2017, 2018 at the latest and the only real resolution was to replace the unit.
Besides maintenance issues I have never met a customer service team/management team more disrespectful than the office staff here. No matter how nice you are to them or how cordial they respond with attitudes and no offers of solutions. In fact I had the main manager of the property scream at me in front of her staff and other tenants in the office. I have never felt more disrespected in my life than I have that day when she screamed at me or even when dealing with her and her staff in the past.
There are mainly more issues I could address but I will leave this review at that. If anyone is thinking about moving here I would highly encourage you don't. If you do be prepared to deal with never-ending maintenance issues, rude staff, and car break in's/thefts (at least 3 cars stolen that I know of and 5 break-ins in last year).
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