Horrible
July 31, 2025 - Reseña de Apartments.com
I have been living in these apartments for a year now and my lease ends in October, I couldn’t be happier to get out of here. My clothes are being destroyed by the washer and dryer, I have about 30 seconds worth of hot water when I get in the shower, maintenance comes and bangs their tools up against whatever is broken and says it’s fixed and it never gets actually fixed, I have had AC problems, the list goes on and on. To say the least, I could have gone my entire life not living at this ...
complex.
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Property Manager Responded
August 5, 2025
Hi there,
We're truly sorry to hear about your experience and that we've fallen short of your expectations. While this review is anonymous and we’re unable to look up your service history without more information, we would greatly appreciate the opportunity to make things right.
If you're open to it, please email us directly at bowery@cortland.com with your apartment number so we can schedule our Service Manager to inspect your AC and washer/dryer, and ensure everything is working as it should.
Your comfort and satisfaction are important to us, and we want to do everything we can to address your concerns. Thank you for your feedback, it helps us improve.
Sincerely,
The Cortland Bowery team
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