Don’t rent here
June 28, 2025 - Reseña de Apartments.com
I was without AC for 5 weeks (outside temps 85-100 degrees). Despite multiple promises that they would compensate me, they never followed through. Upper management’s words mean nothing. Save yourself the frustration and look elsewhere.
Property Manager Responded
June 30, 2025
Hello there, We apologize for the inconvenience you experienced with the air conditioning in your apartment. We understand how important comfort is, especially during the warmer months. Once we received notice that your AC was not working, we responded immediately and provided you with a functioning AC unit on the same day. Additionally, we offered you a second AC unit, which you declined. While compensation was never promised, we are sorry for any misunderstanding and want to reassure you that we strive to provide timely solutions for our residents. We truly appreciate your time here with us and are always here to address any concerns. If you have any further questions or issues, please feel free to reach out. Thank you.
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