Great Location. Everything else is a BIG RED FLAG
September 26, 2025 - Reseña de Apartments.com
The location is wonderful - last exit to the highway for southside, right in front of the Mellon Strip in Pheobus. Good walking to some good eating.
The apartment themselves? Not maintained by the company at all. There is literally NO communicating with them either. We have had problems caused by other maintenance teams that have yet to be addressed including missed safety equipment inspections and neigh constant filth, broken windows, missing door knobs, and non-functional shared laundry room ...
troubles.
As a resident you can't get them on the phone - they'll pick up the line and then hang up on you, not even send you straight to voicemail.
They REFUSE to email you.
They are NEVER in the office.
They have lost our lease agreements and had to request one of our copies multiple times.
They continue to disregard requests for contact windows and refuse to respect resident's time.
They have used the emergency key to force entry into our apartment MULTIPLE times for things we never received notice on such as "Emergency Radon Testing".
The only communications we DO get from them are threatening "Community Notices" advising of impending charges should something cosmetically look awry, which aren't even delivered so much as shoved in between our storm doors. Which don't close. So we don't get notice half the time they want to "notify" us of anything.
I feel unsafe here not because of the neighborhood but because of the malicious way in which residents are treated.
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$25 montly pet rent for one pet and an additional $15 a month for the second.