BEWARE
July 21, 2026 - Reseña de Apartments.com
They changed their system 1/2 into the month of June. Their new system wasn’t up and running showing everything you needed to pay for the month of July. You had to go in person and ask what your total was. I was told by the receptionist that it was the total from the old system plus whatever number the receptionist gave you for your rent. I check the new system and the math ain’t mathing. If they tell you that your late fee is before the 5. That’s not what the emails I’d get spammed with stating ...
that late fees occurred on the 6th of every month.
Don’t sign the low income flyers. They get tax deductions. They can’t even fix the apartments.
*Missing smoke alarms*
1 week before fire they were supposed to do inspections and failed to do so. No fire extinguisher when we first arrived. Luckily they were placed before the fire.
Pros
Library, parks, schools, and grocery stores nearby
Cons
Management
Repairs (waiting process its literally been a year for for repairs/ requests)
I am confused whether the notifications regarding repairs are accurate, or if they are intended to allow management to access a resident's apartment under the guise of general inspections. We have received two notices about repairs, yet no actual work has been done at the time. Luckily it took less than a year to get some repairs fixed. Just seems like the landlord special when it comes to getting things fixed around here. But hey they get it done right? Even if it does take a couple of months. I would love some fresh air, but there are no screens on most windows or a door screen. Unfortunately, the majority of the low-rating reviews appear to be quite accurate. It's upsetting because our last apartment in Santa Rosa was owned by the same company, and management was amazing. It's just upsetting and confusing, to say the least.
The sink yall, we moved in and not until my kids started playing is when we noticed the leak. This is our sink after living here for 17 months. Leak is still there. What tests are plumbers supposed to do when there is a leak and a ton of corrosion. Yall before moving in please look under your sink. Seems too much but better have it noted day 1. Also the inspection a week before the fire. I believe it could have been prevented if they actually followed through with their inspections.
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