Great community
February 27, 2026 - Reseña de Apartments.com
I’ve lived at Crystal Springs for over 18 months and am currently in the process of upgrading to a bigger unit. During my time here, the staff has helped me in ways they didn’t have to, and I appreciate that.
For example, when my partner was at work and I was carrying my baby and car seat, Nick stepped in and helped me carry it, which meant a lot in that moment. The front office staff — Jaida, Nick, Nikki, and Tiana — are the main people I’ve interacted with, and they’ve always had a nice vibe. ...
They have great personalities, they’re easy to talk to, and it never feels uncomfortable going into the office or asking questions. They talk to you like a normal person, which makes a difference.
They’ve even gotten to know my kids, and Tiana and Jaida have no problem talking to them like they’re their aunties. As a parent, that kind of comfort and familiarity means a lot.
There were a couple times I needed clarification on things, but when I went back and spoke with them, they took the time to explain everything and walk me through it so I understood.
Brandi, as the property manager, has also helped me in other ways and worked with me when needed, which I appreciate. One of the biggest life changes they saw me through was the loss of my teenage brother. During that time, when I wasn’t able to move in right away because of everything happening, they worked with me and showed understanding. They’ve seen me through a lot of ups and downs, especially during that period, and I’ll always be grateful for the patience and compassion they showed.
They’ve seen me through a lot over this past year and a half, including having a baby and now moving into a bigger space. Overall, they’ve been approachable, patient, and willing to work with me.
No place is perfect, but I can say the office staff have been kind, easy to talk to, and helpful when I needed it. That’s a big part of why I’ve stayed and decided to upgrade instead of leaving.
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Property Manager Responded
March 9, 2026
Thank you so much for sharing your thoughtful and detailed experience at Crystal Springs. It truly means a lot to hear how comfortable and supported you’ve felt throughout your time here, especially during significant life moments. Your kind words about the team—Jaida, Nick, Nikki, Tiana, and Brandi—highlight the caring environment they strive to create, and it’s wonderful to know that their approachability and genuine interactions have made a difference for you and your family. Your feedback is greatly appreciated and serves as a reminder of the impact that a supportive community can have.
Max of 2. Crystal Springs welcomes pets but limits to two per home. Please note that residents will be required to pay a $300 initial pet fee along with a $250 deposit. Additionally, monthly rent increases by $30 per pet. Breed restrictions do apply.