Large, abundant closets. Next to two beautiful parks. The good ends there.
Both times I have submitted a repair request- both for leaking appliances, it has taken 7+ days to get assistance. It was only when I was completely without hot water for 24 hours that I received a response to my busted, leaking water heater.
Although other neighboring apartment complexes have had no problems reopening their pools during the summer of quarantine, the management of Cypress Pointe limited the pool
...access to ONE 1 1/2 hour visit, per household, per month IF you are able to set up an appointment on a web link system. Everytime I went to make an appointment, they were all taken for the month, so I never actually got to use the pool. The amount of appointments available per month is less than the amount of apartments in this complex so it was never going to be fair. It makes me feel like they just don't want to deal with it.
The tennis courts have turned into dog parks. It is common to find 5+ dogs at 10:30 pm barking their heads off with their owners sitting in camping chairs completely ignoring how disruptive it is. Our tennis courts are tucked into residential areas so when a group of dogs starts barking it resonates and you can't cover it up or ignore it. At one point recently there were 9 dogs on the court. NINE DOGS BARKING AT ONCE FOR HOURS. So when you tour the tennis courts, just beware that they are covered in animal waste. I have complained about this multiple times and no one had acknowledged my concerns, which leads me to believe they consider it acceptable behavior.
The large trash receptacles are always overflowing with trash and furniture.
After a year of living here, not one staff member had waved or said hi as we pass on a daily basis. They seem very unfriendly.
Our mail room was recently compromised and now the hours are 8 am to 8 pm. So many times I've stopped to check my mail on my way to work and at 8:15 am and it is still locked. And when I come home from work the postal worker is usually in the mail room, rendering it closed. So my options for checking the mail during the week become very reduced. I REALLY don't like the reduced access to my mail.
The grounds outside my building have been alarmingly wet and hold standing water if it rains hard.
I was looking for a supportive, fun, comfortable place to live but I have not found it in Cypress Pointe.
Assigned Carport Parking available for an additional fee. Please inquire with the Leasing Office.