It's fine
August 21, 2023 - Reseña de Apartments.com
After living here for a couple of years, I can say for sure that the price does not match what you get. The "updates" are purely cosmetic and there is not enough parking for the people that live here. You will see people parked in traffic/fire lanes or on the grass because they cannot find a space. If you are requesting maintenance that you view as an emergency... well it is only an emergency if they (those at the office) deem it is. There is no office at the Delmont location (there used to be) ...
so in order to actually talk to someone in person you have to drive to another apartment complex. This is clearly an old complex with a luxury price tag... but without any of the amenities that luxury apartments have. With that, the two great things about the apartment is that the area is decent (bike/walk trail that has a dog park) and the people who are actually doing the maintenance/physical work at the complex - they are really nice and helpful!
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Property Manager Responded
February 22, 2024
Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you've encountered during your time here. We understand your concerns about parking availability and maintenance response times, and we're actively working to address these issues. While we strive to provide top-notch amenities and service, we recognize there's room for improvement. We're glad to hear you appreciate the area's amenities and the helpfulness of our maintenance team. Please know that your satisfaction is important to us, and we're committed to making your experience here more enjoyable. If you have any further concerns or suggestions, please don't hesitate to reach out to us directly. We value your residency and hope to exceed your expectations moving forward.
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