Poor communication
June 28, 2026 - Reseña de Apartments.com
I called Hector on June 26 to schedule a tour for Saturday, June 27, because I was interested in a 2-bedroom unit. During our phone conversation, it sounded as though he was participating in another meeting or speaking with other individuals at the same time, which made the interaction feel rushed and somewhat disorganized.
Hector asked me to send my name and email address to confirm the appointment. However, when I arrived at the Drake Creek location for the scheduled tour, I was unable to ...
locate a leasing office and was not provided with information regarding which unit I was supposed to tour. I drove around the property but could not determine where to go or who to contact.
While I found the community itself to be quaint, clean, and well-maintained, the lack of communication and clear instructions regarding the tour was disappointing and felt unprofessional. Based on my experience, I would be hesitant to recommend the property due to the poor communication and scheduling process.
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