Would not reccomend
May 14, 2022 - Reseña de Apartments.com
I have rented 2 apartments here, and I've had my fair share of problems. When my air conditioning broke, they left a hole in my ceiling for 2 weeks and got plaster all over my floor, countertop, and my posessions. The windows in both apartments I've rented don't stay open, and they are unsecure and will fall in if you try opening them. Moving in, my dishwasher didn't work, the heat wouldn't work, and the toilet was already broken. My neighbors were also incredibly loud, and the property manager ...
didn't help at all after I brought it to their attention. Would never reccomend renting here, nothing but problems.
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Property Manager Responded
February 20, 2023
I am sorry we did not meet your expectations. We at Dunlap Square want everyone to have a pleasant experience while making your home with us. We pride ourselves on addressing all work orders within 24 to 48 hours and we try to be as nonintrusive as possible. There are times when we are at the mercy of our contractors' schedules or have to wait for parts, but this should have been explained to you at the time. We check all appliances and fixtures on turnover. Sometimes testing them is not the same as using them everyday, so items may need adjusting after move-in. We are happy to take care of these repairs, when asked. Unfortunately a charming historical building like ours can also cause problems we are not counting on. We want to address noise complaints in a timely manner. As soon as one is brought to our attention, a letter goes out immediately. Sometimes that is enough. If not we take further steps. We are sorry we could not solve your issue as you would have liked. Again, we aim ...
to make everyone's stay with us a good one, so we apologize that we dropped the ball this time.
Max of 2. It is $50 per month per pet.