ITS NOT SAFE! Management has NO concern for your safety or cares to help in any way! We got our car broken into on the property and my keys were stolen out of the car. So now a thief has the key to my apartment, so we are no longer safe. They told us it would be $50 to change the locks even though we were broken into on their property, which is completely ridiculous. Yes, I understand that if I lost my key that’s one thing, however, not when the community isn’t safe and they have people breaking
...into cars and stealing my keys. I had to deal with my car being towed to get new keys and the cops that we were not able to get to it that day, which was Friday. On Saturday I call to get the locks changed and pay the $50, but now apparently there is only one maintenance worker on the weekends and tenant safety is not a priority. The fact that there is a thief, who probably lives in this complex, that has a key to my house is not a concern for them. Iv called multiple times to voice my concern and no one cares. It’s embarrassing. We also explained how we were planning on extending our lease another 3-4 months and asked why they couldn’t take care of the $50 for us since our things were stolen on their property. They continue to not help and we said well I guess we won’t be extending our lease and the manager said “sorry you feel that way”. So, they are sorry that they would rather us pay the $50 and leave the apartments rather than get another $3,600-$4,800 from us for the next couple months....? What a horrible business model these people run. They don’t know how to manage and they just lost the company thousands of dollars over changing our locks from getting our stuff stolen on their property! They are LAZY and don’t care to get up and help out a tenant who is very concerned for their safety, as I should be! It has to take no time at all to change a lock on a door and they just refuse to do it. It’s disgusting.
DON’T MOVE HERE! YOU ARE NOT SAFE AND THEY DO NOT CARE ABOUT YOUR SAFETY!
Property Manager Responded