Roaches and advocacy
November 4, 2025 - Reseña de Apartments.com
Be ready for roaches and be ready to advocate for yourself if you move here.
I moved here in September 2024. Until December, I dealt with a terrible German cockroach infestation. I constantly asked for pest control and was reassured they were coming to my unit by the front office, but the infestation just got worse.
After calling and practically sobbing on the phone with the front desk they finally realized THEY DID NOT EVEN HAVE A WORKING KEY TO MY UNIT. I had to make them a copy; after over ...
2 months of being made to feel like I was crazy for insisting no one was treating my unit.
On top of that, they have some of the cheapest equipment I’ve had the displeasure of using in an apartment. Their dryers take 3-4 spins to dry (yes, I asked for a replacement. Yes, I clean the lint trap.)
All in all - don’t move here. There’s roaches and they don’t care about your experience. I’m grateful I’m out of there; several hundred dollars spent personally in pest control devices and sprays later. Oh, and don’t worry - they’re still charging hundreds of dollars for damages and cleaning fee!
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Property Manager Responded
November 6, 2025
Thank you for sharing your feedback. We want to note that we have a new management team in place who are committed to delivering the best possible experience We believe any prior issues have been resolved. We do, however, wish you the best in your new home and apologize for any issue you may have incurred. -The East Chase Team
Max of 2. Our pet fees include a non-refundable $300 fee for 1 pet or $400 for 2 pets at move-in. Monthly fee of $25 per pet. Two pet limit, full-grown maximum weight of 75 lbs. for each pet. Dogs and cats are most welcome.