Staff is unprofessional and shady!!!
June 12, 2024 - Reseña de Apartments.com
We have been in contact with this property for move in for over a month. They do not return phone calls, nor do they communicate properly. We have dealt with multiple leasing agents and have continuously been told "they are no longer with us". 3 different agents within one month. The one professional and detail oriented agent (Jaqueline) is now gone too! Leaving the shady manager and assistant manager. When you try to contact the property manager we are constantly told she is "out of the ...
office" Multiple times I have called at 4;00pm when the office closes at 5:00 and have been told "she is on lunch". We paid our security deposit and was set for move in. No one contacted us regarding our lease, or move in process until the day prior to our "move in day". When we elected to push our date back due to all the issues the property manager left a voicemail stating we had to pay more money because the date change, even though it was due to their inability to do their job! We decided to pull out and have requested that we receive our deposit back, and have been asking for that process for a week now. We are still being given the run around!!! I AM SO GLAD WE DIDNT MOVE HERE.
STAY AWAY FROM HERE !!
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Property Manager Responded
June 26, 2024
Here at Eastwood Village, we strive for excellence, and are disappointed to hear that you received anything less.
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