Robbed Twice - Zero Stars
January 30, 2026 - Reseña de Apartments.com
I moved into the complex in August, robbed in October. I was robbed a second time and only because the police were on site investigating another storage unit break in. My locks were changed without notification, no one contacted me. I got the keys opened the units to find them robbed a second time.
Asked to break my lease due to feeing unsafe and within a timely manner to him to say it would cost me two months rent. Amazing service. RUN Dont walk away from here, HORRIBLE. Don’t not give them ...
your money.
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Property Manager Responded
February 6, 2026
Thank you for taking the time to share your feedback. We understand how frustrating experiences related to property concerns and lease questions can be, and we want to ensure you have the opportunity to discuss these matters directly with our on-site team. We encourage you to contact the Eckhert Crossing management team so we can better understand your experience and provide assistance, and our office can be reached at (210) 610-7676 or eckpropmgr@villagegreen.com. Open communication is important to us, and we value the opportunity to engage with you directly. Best regards, The Eckhert Crossing Apartments Management Team
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