Horrible experience with disorganized leasing office
May 9, 2023 - Reseña de Apartments.com
We attempted to move our son into his reserved unit today which he had toured and I had toured last week and had reserved online for several weeks. Once we arrived at the leasing office today it took hours to get our keys and it was for an entirely different unit on the 3rd floor. When we went back to the leasing office, they gave us the keys to the original unit and we completely moved in only to then be told that unit was unavailable and we would need to move everything out to the other ...
apartment. Ridiculous.
As we were trying to resolve things in the leasing office, there was a steady stream of complaints from tenants and interested tenants in the office. One person even told us that the new management company was the worst they had ever dealt with in almost 2 decades of apartment living. Don't get sucked in by their move in special! They are a terrible management company with poor business practices and customer service who will not hesitate to screw their tenants over.
Leer Más
Property Manager Responded
July 11, 2023
Thank you for your candid review. Providing our residents with a stress-free move-in and excellent service is a matter of pride for our team. We regret to hear of any experiences your son had to the contrary, and we want to learn more. Please call or stop by our office so we can speak with you or your son directly. We appreciate your time.
Max of 2.